Our Purpose
We are dedicated to providing a special combination of housing, supportive services and personalized assistance designed to respond to the individual needs of our residents and clients.
We aspire to surpass current industry quality standards, to exceed the performance of our peers, to meet the highest expectations of those we serve, and to provide a work environment that conveys respect and integrity and encourages all employees to reach their full potential.
We measure our success in the delivery of superior value…
…To our shareholders and clients by balancing near and long term goals to achieve both a competitive return on investment and consistent increased market value.
…To our residents by enhancing their quality of life and personal dignity.
…To our clients by applying our expertise to establish the highest operating standards.
…To our community by exercising sound principles of stewardship in all we undertake.
We aspire to surpass current industry quality standards, to exceed the performance of our peers, to meet the highest expectations of those we serve, and to provide a work environment that conveys respect and integrity and encourages all employees to reach their full potential.
Residential Properties Management uses a team approach of management. Each team consists of site personnel at several apartment complexes, a team accountant and a team leader.
Our Method
Residential Properties Management uses a team approach of management. Each team consists of site personnel at several apartment complexes, a team accountant and a team leader. We empower the individuals at the site to take ownership in their own site, to make decisions on how it is operated and to take responsibility for its performance. At the same time, as part of a team, the site manager and staff can call upon other team members as well as the team leader and team accountant for help and advice. Each team is totally responsible for the properties in its portfolio.
The sites and the teams are measured each month for occupancy, collection of receivables, site visits, reporting requirements, maintenance programs and regulators’ ratings. Financial statements and various ratings are shared among the team members, so that anyone whose property is lagging behind, knows his/her property’s position and knows to seek help.
We know our approach is successful since we have experienced consistently high occupancy, happy residents, high ratings by regulators, well-maintained buildings, timely financial reporting and financially sound properties. Our employees have embraced the organization and are loyal to their teams. Our employee turnover is practically non existent. Most of our vacancies have come from employees who have been promoted to more responsible positions.
Our Experience
By engaging RPM, you are hiring a company that has experience at all areas that embrace the management of housing for seniors. We are experienced in real estate management, specializing in apartments, including the basics from mowing the lawn, to advertising the property, to renting the apartments. We are experienced in HUD’s various programs including the 202 program and very familiar with all aspects of HUD compliance including timely reporting, requests for maintenance funds and rent increases and others.
Around 70% of the properties we manage are for the senior population, so we are experienced with the special needs of the elderly population. Our company has an officer who is a general partner in several properties we manage. Perhaps because of the tie our company has to an owner, we have developed a reputation as an asset manager rather than just a property manager.
Around 70% of the properties we manage are for the senior population, so we are experienced with the special needs of the elderly population.
As an asset manager we focus on the entire property, including day-to-day operations and maintenance, timely reporting to owners, financing of the property, positioning the property in the rental market and the continued viability of the asset. And finally, we are experienced and comfortable with our own management organization and style, which has proven to be quite successful since our beginnings back in the mid-1980’s.
Our greatest strength is our people. We have an experienced, professional staff with qualifications and certifications. We are confident that you will have a valuable asset that continues to serve the elderly population for whom it was designed.
Our People
Our greatest strength is our people. We have an experienced, professional staff with qualifications and certifications including: real estate sales, real estate brokerage, property management, occupancy specialist, HAP/TRACS voucher system, tax credit, STARR and C3P designation, computers and computer networks, accounting, accounting and property management programs. Our staff, mindful of educational opportunities, regularly attends seminars and conferences that maintain and add to their and the company’s credentials.
We are confident that with the work that you have already completed, the proper staffing of the site, and the experience we bring, you will have a valuable asset that continues to serve the elderly population for whom it was designed.